Product Information

Q: How do I choose the right paddle for my skill level? 

• A: Selecting the right paddle depends on factors such as your playing style, grip preference, and skill level. For beginners, we recommend lightweight paddles with a larger sweet spot for easier handling and control. Intermediate and advanced players might prefer paddles that offer a balance of power and precision.

Q: What materials are your paddles made from? 

• A: All of our paddles are made from various forms of Carbon Fiber. Please see product descriptions for more details.

Q: Do your paddles come with a warranty? 

• A: Yes, all our paddles come with a one-year limited warranty against manufacturing defects. Please refer to our warranty policy for more details. Download full policy here.

Q: How long do pickleball paddles last? 

• A: One to five years depending on how frequently it is used and how it is cared for.

Purchasing and Shipping

Q: Where can I buy your paddles? 

• A: Our paddles are available for purchase on our official website. Just click Shop on the navigation bar at the top of the website!

Q: Do you offer international shipping? 

• A: No, currently we are shipping only within the United States.

Q: How long does it take to process and ship an order? 

• A: Orders are typically processed within 1-2 business days. Shipping times depend on your location and the shipping method chosen at checkout.

Q: What is your return policy? 

• A: We offer a 30-day return policy (from delivery date). If you are not satisfied with your purchase, you can return the paddle in its original condition for a full refund or exchange. Please see our return policy for more information. Download full policy here.

Care and Maintenance

Q: How do I care for my pickleball paddle? 

• A: To prolong the life of your paddle, avoid leaving it in extreme temperatures or direct sunlight. Clean the paddle face with a damp cloth and mild soap if necessary. Store it in a paddle cover or case when not in use.

Q: What should I do if my paddle gets damaged? 

• A: If your paddle is damaged due to a manufacturing defect, please contact our customer service team for assistance with warranty claims. For other types of damage, such as wear and tear, we offer repair services at a reasonable cost.

Bulk Orders

Q: Do you offer bulk discounts for clubs or schools? 

• A: Yes, we offer bulk discounts for clubs, schools, and other organizations. Please reach out to our sales team for pricing and more information.